This past year, I have been recommending to my clients that they should include a price comparison service, using a trusted third party provider, on their own website. Research has finally emerged that backs up the argument. he new survey by e-tailing group, “Comparison Shopping is a Way of Life”, shows that putting shopping comparisons on brand sites has a significant impact on visitor loyalty and trust.
Archive for the ‘Transparency’ Category
Using competitor pricing on brand sites increases sales and trust
Posted in Transparency, Uncategorized, tagged "Comparison sites", "Online sales", Consumer Trust, Price transparency, PriceRunner, Transparency on October 2, 2009 | Leave a Comment »
The end of privacy, part 2
Posted in Privacy, Transparency, Uncategorized, tagged 3 Mobile, Cloud Computing, Google, Nokia, O2, Privacy, Transparency on May 5, 2009 | 1 Comment »
I stumbled upon an interesting article from last October’s Harvard Business Review on privacy which mentioned the research of the privacy expert, Alan F. Westin. He categorised people’s approach to privacy as follows. First there are the Fundamentalist; people who believe we are already living in Orwell’s 1984 and, like most fundamentalist, are strongly lobbying [...]
Leveraging the Internet as a force of business change
Posted in Business change, Transparency, Uncategorized, tagged AIG, Consumer loyalty, Consumer Trust, corporate watch, Ethics, Internet, Price transparency, QR codes, Transparency on March 23, 2009 | Leave a Comment »
Three strategies for how business could be using the Internet as a way to rebuild what they have lost and are in danger of never getting back, consumer trust.