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Yesterday, I presented at the Marketing Innovations Summit by Nascom, who asked me to create a challenging presentation. So I decided to explore how retail is failing and what are some possible fixes for today’s retail. Not only did I find concrete data and examples of just how bad US and UK retail is doing, but also some great examples of what some stores and brands are doing to make it better using new technologies and approaches. You can see it all here.

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Here’s a great piece of infographic video with all of the latest quantitative data about the current state of the Internet. Gotta love the nice countdown to 2010 from 1997 showing the number of new social networks being created each year. Interestingly, there is a peak in the early 2000′s which wanes significantly in 2009 [...]

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In marketing blogs, we tend to go on and on about the power of social networking for connecting business to customers and for fostering business change. However in doing so, we tend to forget the real reason why social networks are so dominating our lives and how they completely change the shape of our world. [...]

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I stumbled upon this interesting speech from Mr. Purple Cow himself, Seth Godin. He combines the elements of his various books: “All Marketers are Liars,” “Purple Cow,” “Meatball Sundae” and his latest book, “Tribes,” into a single 1 hour speech which he gave at the Business of Software conference last year in Boston.

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Now for something completely different. If you have seen my company presentation then you know that I am a fan of art in public spaces, especially meaningful or quirky art. Well, here is a piece that transforms public spaces into a canvas for stop motion animation. It bobbles my mind on how much paint and [...]

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What makes a difference at retail? Today I look at three stores available in Cambridge, the Apple Store, Build-A-Bear and the Levi’s store and compare the three different models and ask the all important question, can one replicate the innovations of Apple retail in other retail formats and brands?

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In attempt to better communicate how marketers should engage with consumers (or rather prosumers) online, I created a marketing model to sum up the key steps a marketer needs to consider to become part of the consumer’s consideration set and to aid them in their purchase journey. The model describes how consumer’s move from affinity with a brand to conversation, participation and engagement, and the pivotal role the community and WOM now plays in these interactions.

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Finally, the most useful mobile phone application has hit the shelves, or rather the download store. And it’s for all you new mums and dads out there. If you have been concerned and confused by your babies incessant crying, worry no more, because some clever developers have developed the ultimate translator. One that translates a baby’s crying! I would love to have said this was an ingenious piece of branded content in the vein of Kraft’s iFood Assistant, but no brand has been clever enough to think of this gem.

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Like the latest fad in fashion, Conversational and Community Marketing is all the rage in marketing today. So what’s so special about it? Do you really need to be bothered, or can you happily go about your business and ignore it?

None of us can escape the fact that the Internet has changed many things for businesses. In my earlier post, I talked about the growing importance for total transparency in everything from a company’s behavior to their pricing and profit margins. Guiding this need is the every growing Internet population of ‘Prosumers’, or rather ‘empowered shoppers.’

Read more about how to use conversational and community marketing to motivate your growing base of prosumers.

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This is the first in a series of articles on establishing marketing leadership online. Over the past few years, I looked into how brands behave online and established a brand positioning model which takes into account the different types of strategies employed by different brands in the online space. There are a number of different [...]

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